FAQ

2D Sport

Where do I get more information about BodyMotion, Fusion Sport, GPSport?

To get in touch with our 2D Sports Team, send an email to:
2d-sports@2d-datarecording.com.

BMW HP Race Datalogger

Is it possible to upgrade the software to have more features available?

The software that comes with the BMW Data Logger has a limited range of functions.

If you need more functionality, you can buy the regular version of our software.

Here you get an overview of all available license levels and their function overview, in order to compare them.

Why does the USB stick tool recognize the stick, but doesn’t configure it when restoring?

The USB stick must be FAT32 formatted.

Please insert the stick into the BMW logger and switch it on. The USB stick should then be initialized.

If you have further questions about the BMW logger, please contact BMW HP Race Support.

Dainese D-air®

I’m getting the Message: “Found no 2D logging device! Registration not possible!”

Windows is unable to install the drivers for the USB connection.

Please connect your D-air suit to your computer and open the Windows Device Manager. There should be a device marked as not working.

Try updateing the drivers and make Windows search online for the correct drivers. To do so, please click the Driver tab, click Update Driver and follow the instructions.
(Alternatively, you will find them under “Drivers” within the installation directory.).

After the driver installation the software will generate the licence codes automatically.

If this does not work, we offer support via Teamviewer Remote Desktop.

How do I obtain a licence and registration for my D-Air suit and the 2D Software?

The license comes with the suit.

Once you have installed the software and connected your suit, the license is automatically registered.

You can download the software on our downloads setups section.

How can I setup WinARace Analyzer to display each lap separately?

Search for “GPS lap triggers and lap tables” in our tutorial video section.

Dashware

How can I integrate data from a 2D measurement into a video?

Please use the following link: http://2d-datarecording.com/support/dashware/

Open the manual and follow the instructions.

Attention! Dashware is a 2D independent program, only 2D data can be exported and imported into Dashware.

Licences

Can I communicate with 2D Modules without buying a Licence key?

Yes, that’s possible.

Use the current software Race201x (You will get it in our download section).

The download and use of Winit is free of charge.

The 2D Remote Desktop for support requests is included (More info here).

How can I purchase a licence?

Please use our contact form to get in touch with our sales department.

You can get an overview of all available license levels here.

How do I register my product?

Please refer to our Software Installation Guide.

On page 5 you will find everything you need to be able to license the 2D software.

Logger

Which USB sticks can I use with the CANStick loggers?

Proper functioning of the logger is only guaranteed with USB sticks sold by 2D.

Software

Can I use the 2D Software on my Apple Mac?

Our software runs exclusively on current Microsoft Windows operating systems and is not compatible with macOS.

To use 2D Software on your Mac, please install Windows on a Boot Camp partition.

Please read FAQ: Which versions of Windows are supported?

Can I use the 2D Software with Linux?

Our software runs exclusively on current Windows operating systems and is not compatible with Linux.

Which versions of Windows are supported?

Our software is compatible with Windows 7 and onwards.

Please note!

Since January 14th, 2020 Microsoft has stopped supporting Windows 7.
We recommend using Windows 10.

Further Information:
https://www.microsoft.com/en-us/windows/windows-7-end-of-life-support-information

Where do I find older software versions?

Please use our contact form to get in touch with our sales department.